How Policy Applies to Your Access
Your account privacy starts at the first account step: phone verification, password setup, wallet selection, and device session creation. We use those details to run your login, process DANA, OVO, GoPay, and QRIS requests, reduce duplicate accounts, and answer support questions tied to your profile. We
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do not treat every access request the same because eligibility depends on local law and is available only where local law permits. If a law, regulator request, fraud check, or payment dispute requires us to retain a record, we keep the least data needed for that
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purpose. If you leave the lobby and return from the same mobile browser, cookies may help us recognise the device without exposing your password.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.